Cancellation Policy
We are Luxi Beauty & Wellness LLC, value your time, appointments, and prosperity, just as we hope you value ours. We understand that occasionally, unexpected circumstances can occur, and a previously scheduled appointment needs to be canceled or adjusted. In order to best serve our other clients, as well as our team of talented specialists, in the event that you need to cancel or reschedule your appointment, we respectfully request at least 48 hours' notice.
Our policy is as follows:
• Any no-show, cancellation, or rescheduled appointment made with less than 48 hours' notice will result in a cancellation fee. The amount of the fee will be equal to 100% of the reserved services or (amount), which is higher.
• If you are more than 10 minutes late for your service, we may not be able to accommodate you. In this case, the same cancellation fee will apply. We will do our very best to reschedule your service and get you in as quickly as possible, and at a time what is convenient to you.
For facial treatment: We require a $30.00 non-refundable credit card deposit or money order to hold your appointment.
• We also ask that you arrive 5-10 minutes prior to your scheduled appointment to allow enough time before your service(s) to complete our Client Intake paperwork, and any other necessary forms.
Are you sure you want to cancel this appointment?
